Onboarding Essentials

Required:
Add a payment method

Let’s set up your Payment Settings, which is a requirement to transact on the Compass platform, order signs in Sign Center, purchase digital ads, and pay invoices for things like E&O. Agents are required to store a credit card on file. It is a standard brokerage procedure. National Agent Manual: (Section 12: Credit Cards). In addition to your credit card, you can now add a U.S. bank account (ACH) to your payment settings and use it to pay invoices, set up AutoPay, or manage payment plans. To learn more, click HERE.

  • Click HERE to get started.

To get started, navigate to “Settings” on your Home Platform page at the bottom left. 

  • Select, the “Payments” box and then click “Add payment method.” Add your preferred credit or debit card to ensure your payments are processed on invoice due dates.

  • Please watch the video to your left to guide you through this as well.

Client Dashboard

A centralized hub that guides clients through the entire home buying, renting and selling process, enabling @properties agents to deliver the best experience in real estate.

Key Features:

  1. Collaboration: Collaboration is centered around Business Tracker folders. Clients and any agent/team collaborators must be added to the relevant Business Tracker folder to access the Client Dashboard features.

  2. Linked Resources in Business Tracker: Resources attached to / linked to a Business Tracker folder can be shared directly with a client on their dashboard, including Collections, CMA, Documents, Tours + Open House Details (coming soon), and Contact Information.

  3. Timelines: Timelines will display all tasks and events for a transaction, along with new anchoring rules for task and event due dates based on key dates. Agents will want to first customize their timeline templates prior to enabling client visibility for tasks & events.

  4. Visibility: Agents will have full control over what is visible to their clients on their dashboard and can preview the experience at any time.

Private Exclusives on Home Platform:
Market Watch + Saved Search

Private Exclusives are an exclusive way for @properties agents to generate pre-market excitement for your client’s home. The best way to keep track of this exclusive inventory in your area is by creating a personal Market Watch for them and a Saved Search for you. We encourage you to follow the steps in the links below to Home Academy to learn more!

Use Business Tracker to manage your transactions! Not only does it help you efficiently manage and track your pipeline, but it’s also where you will submit all related Compliance and Commission details –streamlined in one place!

  • Manage your Pipeline

  • Upload transaction paperwork 

  • Built-in commissions processing

  • Track transactions and payments all in one place

Business Tracker

CRM, or Contacts as it’s shown on Home Platform, holds all of your contacts in one place, using easy-to-follow steps and automatic tools, and guides you to master daily, weekly, monthly, and event-specific contact plans that keep you front and center in your clients' minds. In CRM, you can:

  • Upload and organize your contacts

  • Create ‘Action Plans’ which reminds you to complete designated tasks for a listing or a client

  • Send one communication to multiple contacts using Bulk Email

  • Never forget a client's anniversary, birthday, or milestone again!

  • Send Client Gifts

CRM

Marketing Center

Marketing Center is your one-stop-shop for creating all your personal brand and listing collateral. You can create:

  • Listing Presentations

  • Sellers and Buyers Guides

  • Digital Ads and Social Media Assets

  • Newsletter and Branded Emails

  • Brochures, Bi-Folds, and Postcards

    …and so much more!

Home Academy

Home Academy is a course library on:

  • General Real Estate Topics

  • Technology

  • Programs

  • Agent made courses on how to improve your business

Home Academy is an excellent tool to further your knowledge on a variety of real estate and @properties processes.

Saving Time & Flattening the Learning Curve
The AI Assistant serves as a powerful virtual partner integrated directly into the Home Platform. The voice-powered AI can handle administrative tasks, draft emails, manage client databases, and surface follow-up opportunities based on buyer behavior. By automating administrative overhead and surface-level tasks, it allows agents to focus on client relationships. Key capabilities include:

  • Intuitive Navigation: Eliminates complex software learning curves by enabling agents to command outcomes directly, bypassing manual navigation of CRMs and collection tools.

  • Intelligent Insights: Harmonizes data across buyer behavior, open house attendance, listing engagement, and CRM metrics to automatically prioritize high-value follow-ups.

  • Seamless CRM Management: Simplifies task creation by logging reminders and personalized client notes directly into the system.

  • Automated Communication: Streamlines workflows for easy outreach by instantly drafting emails and providing consolidated Daily Briefing summary of critical tasks and spotlighting recent client activity.

AI Assistant

You’re almost finished!
Continue scrolling to learn more about @properties Programs.

@properties Programs Inspired By Clients

Private to Prominent Marketing Strategy

@properties’ Private to Prominent Marketing Strategy approach allows you to start working for your client well ahead of traditional timelines, giving your listing maximum exposure, while you carefully manage its marketing presence and extend its marketing runway so they get the best return when they sell it.

  1. Private Exclusive

  2. Coming Soon

  3. Live on the MLS + third party sites